Returns & Refunds
Returns & Refunds Policy
We want you to be happy with your items but in the unfortunate event that you’re not, we’ll do our very best to make it right. Simply get in touch and we’ll help you out.
You have the right to cancel your order at any time up to the point we begin production, however, this does not apply to certain items such as personalised items or items customised for you.
It is vitally important that when you place your order that you check all details, including dates, spelling, punctuation and grammar are correct as we copy what we get sent for item personalisation.
If you have noticed an error after you have placed an order we request you let us know ASAP via email to hello@smartpartyshop.co.uk and providing the item has not already been sent for production we can look to make the required alterations.
How do I Return an item?
1. Please contact us to request a return
2. We will review your order and advise of the next steps.
3. Our return address is below, however, please do not return without contacting us first:
SMART PARTY SHOP
88 OAKS AVENUE
SURREY
KT4 8XF
Unfortunately, we are unable to offer returns or refunds for personalised items unless they are faulty. If the item is faulty or damaged on arrival, you are entitled to a full refund, however, we will require photographic evidence before we are able to process this.
Welcome to the Smart Party Shop Digital Download Shop
Due to high demand, we are now offering our signs and selfie frames as digital downloads, so that you can edit and print no matter where in the world you live. All of the items you see on this page are instant downloads. They are Canva templates and no physical item will be shipped.
We are adding to this page all of the time. If you don't see the digital download you would like, please get in touch via the chat button below to see if we can add it for you.
Collections
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Baby Shower Printables
If you are throwing a baby shower, we have every baby shower...
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Baby Shower Bundles
Welcome to our all-inclusive Baby Shower Bundle Packs! With our customizable digital...
![](http://smartpartyshop.co.uk/cdn/shop/files/eid_Mubarak_1.jpg?v=1710848603&width=1500)
Eid Mubarak Printable Sign
Welcome guests to your Eid celebration with elegance and style! Introducing our stunning Digital Download - Eid Mubarak Welcome Sign Template, created to elevate your festive gatherings to new heights of sophistication. This versatile editable design ensures that your welcome sign perfectly complements the ambiance of your event, whether it's a family gathering, community event, or corporate celebration.
School Leaver Selfie Frames
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Navy
This editable School Leavers Selfie Frame and Party Sign is supplied as a Canva Template. 6 Colours will be included in the template. Navy, Blue, Red, Green, Purple, Beige
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Column
The Red version
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Column
The Blue version